IT support that gives security

IT support

Is your company struggling to maintain IT support? Or maybe sometimes a changing need? Not every company has an entire IT department at their disposal. You may have an IT manager, but if that person goes on vacation, who will help with any breakdowns?

Crashes, slow internet, access, printer and login issues – all problems that sabotage your business and make your colleagues mad. They limit access to essential resources and contribute to lost work time. It can therefore be very costly and even disastrous if you don’t resolve your IT issues as soon as possible.

By outsourcing your IT support, you can get a handle on technical issues.

Efficient and reliable IT support for peace of mind

With outsourced IT support, you’ll have the peace of mind that any IT issues that arise will be resolved at any time. You can avoid chaotic and inefficient states and instead do your work worry-free. You no longer have to worry about your IT department solving problems before they’ve gone home.

By outsourcing the company’s IT support to TripleIT, we handle all the IT challenges that an internal IT department would normally carry out. We can either do this from our address via remote support with TeamViewer or via onsite support at your address.

100% customized top quality solutions

Furthermore, we have the opportunity to deploy an IT staff in your company, either for longer periods or on a daily basis. Your IT problems will be solved in a way that gives you the best experience and benefits your business.

With us on your side, you can always be sure that someone will always take care of your urgent IT issues. Including a scalable solution that you can always customize to your unique needs. This way, you can always have your full focus on value-creating activities while we take care of the technical challenges.

IT support at TripleIT

Since 2005, we have been working in IT support, where we have in-depth experience in IT support. We are experts in versatile IT support, where we can help with a wide variety of tasks.

Our customers use us as their preferred IT partner for services and help with hardware and software issues.

We handle support tasks ranging from consulting, IT setup, printer issues, IT security and Office 365. From our office in Charlottenlund, we serve customers across the country with both Danish and English-speaking IT consultants.

So you don’t have to worry about outsourcing your support department to us. Our experienced and competent IT supporters will help you with whatever you need help with.

Phone Support

Our IT supporters are ready to answer your questions over the phone. For urgent inquiries, you can call us on tel: +45 44 45 15 85

Remote support

We can handle 90% of all support tasks from our office, and we use various remote management tools and VPNs to access customer systems.

Onsite support

If it is not possible for us to handle the task remotely, we will start the car and drive out to your company and solve the problem on the spot.
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Ad Hoc IT support

With Ad Hoc IT support at TripleIT, you can always call us for help with your challenges. If you are an existing customer, you get Ad Hoc tasks at a cheaper hourly rate. We answer the phone and provide you with the necessary documentation – with a smile.
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IT support agreement

With IT support by appointment, you get IT support when you need it for a fixed monthly fee and a reduced hourly rate. If your needs are larger, we can provide you with a tailor-made agreement where we agree on a fixed monthly and hourly rate. Here you also have the option of 24/7 IT support.

IT operation agreement

If your needs go beyond IT support, we offer a full IT operations agreement including IT support, backup, hosting and business consulting for your IT setup.

What can we offer?

With our services, you will ultimately get a wide range of skills that together will give you the best experience and outcome
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Support by appointment
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Remote support
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Ad hoc support
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Onside support
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Phone support
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No binding
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Access to service desk
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Server monitoring
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Many years of experience
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Fast response time
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Consultancy
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Knowledge sharing
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High competencies
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IT partner
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IT department

Contact us and get your peace of mind back

Need help with IT support or want to learn more?

Contact us by phone: +45 4445 1585 or by email: mail@tripleit.dk

We have IT support solutions for everyone, regardless of business type and size.

Phone Support

Our IT supporters are ready to answer your questions over the phone. For urgent inquiries, you can call us on tel: +45 44 45 15 85

Remote support

We can handle 90% of all support tasks from our office, and we use various remote management tools and VPNs to access customer systems.

Onsite support

If it is not possible for us to handle the task remotely, we will start the car and drive out to your company and solve the problem on the spot.