IT support that gives security

IT support

By outsourcing the company’s IT support to TripleIT, we handle all the IT challenges that an internal IT department would normally carry out. We can either do this from our address via remote support with TeamViewer or via onsite support at your address.

Furthermore, we have the opportunity to deploy an IT staff in your company, either for longer periods or on a daily basis. Your IT problems will be solved in a way that gives you the best experience and benefits your business.

IT support at TripleIT

Since 2012 we have worked with IT support, and with a lot of experience, we currently employ 6 IT consultants. Our customers use us as their preferred IT partner for services and help with hardware and software problems. We handle support tasks with everything from consulting, IT setup, printer problems, IT security and Office 365. From our Glostrup branch, we serve clients throughout the country with both Danish and English-speaking IT consultants.

Phone Support

Our IT supporters are ready to answer your questions over the phone. For urgent inquiries, you can call us on tel: +45 44 45 15 85

Remote support

We can handle 90% of all support tasks from our office, and we use various remote management tools and VPNs to access customer systems.

Onsite support

If it is not possible for us to handle the task remotely, we will start the car and drive out to your company and solve the problem on the spot.

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Ad Hoc IT support

With Ad Hoc IT support at TripleIT, you can always call us and get help with your challenges. If you are already a customer with us, you will get Ad Hoc assignments at a cheaper hourly rate. We take the phone and give you the necessary documentation – even with a smile.

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IT-support agreement

With IT support by appointment, you get IT support when you need it, for a fixed monthly amount and a reduced hourly rate. If your need is greater, we can provide you with a customized agreement where we agree on a fixed monthly and hourly rate. Here you also have the opportunity to get 24/7 IT support.

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IT operation agreement

If your need is even greater than just IT support, we offer a full IT operating agreement with e.g. IT-support, backup, hosting and business consulting for your IT setup.

What can we offer?

With our services, you will ultimately get a wide range of skills at your disposal that together will give you the best experience and result

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Support by agreement

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Remote support

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Ad hoc support

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Onsite support

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Phone support

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No binding

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Access to service desk

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Server Monitoring

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Many years of experience

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Fast response time

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Consultancy

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Knowledge sharing

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High competencies

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IT partner

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IT department

Information

TripleIT ApS | CVR 29527784
Charlottenlund Stationsplads 2
2920 Charlottenlund
+45 4445 1585
[email protected]

Support

If you need support for some of our services, please contact us:

Support

Operating status

Services

Gazelle

We are proud to call ourselves Gazelle in 2016, 2017, 2018 and 2019.

Ebook on IT security